Whenever I hear criticism about something like my Soap Tote, I reread these types of articles and remind myself of all the things my enthusiastic buyers have said about the product. And then I get another coffee and keep going. (Yes, it is a niche product, maybe even a "niche-niche" product.) Before, I gave my critics too much power. Now my opinion is just as important as the critics' in the evaluation process.
Update: here's another gem from Seth Godin: I need you to see things my way
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